Refund policy

Refund Policy
Effective 08/01/2025
Bundles on Wheels

Thank you for shopping with Bundles on Wheels. We take pride in providing high-quality hair extensions and products to our valued customers. Please review our refund and exchange policy below before completing your purchase.

All Sales Are Final

Due to the nature of our products, we do not offer refunds or exchanges. Hair extensions and hair products are considered hygienic items, and for the safety and protection of all customers, we cannot accept any returns once a product has left our facility.

We strongly encourage customers to review all product details, including length, texture, and type, before completing their order.

Damaged or Defective Items

While all orders are thoroughly inspected prior to shipping, if you receive a product that is damaged or defective, please contact us within 3 days of delivery so we can address the issue promptly.

To report a damaged item, email us at:
📧 support@bundlesonwheels.com
📱 Or text us at: (754) 268-3810

Please include your order number, a detailed description of the issue, and clear photos of the damaged product and packaging.

Final Note

By completing your purchase, you acknowledge and agree to the terms of this policy. We appreciate your understanding and thank you for choosing Bundles on Wheels for your hair needs.